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	<title>Comments for In-HOWse</title>
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	<description>All things in-house</description>
	<lastBuildDate>Mon, 20 Feb 2012 20:21:19 +0000</lastBuildDate>
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		<title>Comment on In-house Incites: Bait-IN-Switch by Joey</title>
		<link>http://inhowse.howdesign.com/in-house-incites/in-house-incites-bait-in-switch/#comment-37661</link>
		<dc:creator>Joey</dc:creator>
		<pubDate>Mon, 20 Feb 2012 20:21:19 +0000</pubDate>
		<guid isPermaLink="false">http://inhowse.howdesign.com/?p=5600#comment-37661</guid>
		<description>Dear EDR3,

Thank you for your response.  I haven&#039;t been able to go to work without a serious pit in my stomach after all this.

I have talked to a couple of people who&#039;ve said the same thing about reporting it, getting with the HR director and filing a grievance.

I will check out &quot;evernote.com&quot; and get this in the works.</description>
		<content:encoded><![CDATA[<p>Dear EDR3,</p>
<p>Thank you for your response.  I haven't been able to go to work without a serious pit in my stomach after all this.</p>
<p>I have talked to a couple of people who've said the same thing about reporting it, getting with the HR director and filing a grievance.</p>
<p>I will check out "evernote.com" and get this in the works.</p>
]]></content:encoded>
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		<title>Comment on 6 Tips to Wow the Left-Brainers. by EMMA</title>
		<link>http://inhowse.howdesign.com/featured/6-tips-to-wow-the-left-brainers/#comment-34371</link>
		<dc:creator>EMMA</dc:creator>
		<pubDate>Fri, 10 Feb 2012 17:59:47 +0000</pubDate>
		<guid isPermaLink="false">http://inhowse.howdesign.com/?p=9091#comment-34371</guid>
		<description>Great!!!!!</description>
		<content:encoded><![CDATA[<p>Great!!!!!</p>
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		<title>Comment on 6 Tips to Wow the Left-Brainers. by Bill Pantos</title>
		<link>http://inhowse.howdesign.com/featured/6-tips-to-wow-the-left-brainers/#comment-34361</link>
		<dc:creator>Bill Pantos</dc:creator>
		<pubDate>Fri, 10 Feb 2012 17:50:17 +0000</pubDate>
		<guid isPermaLink="false">http://inhowse.howdesign.com/?p=9091#comment-34361</guid>
		<description>Hi Mike,

As a &#039;right-brainer&#039; design practitioner, I find the tips you provide to us to be very useful mostly because, we tend to forget that we speak to professionals of a different mentality and context.

This is why (now more than ever before),  a &#039;right-brainer&#039; should understand that his/her responsibilities don&#039;t stop at the design thinking and design implementation levels but, move even further and into the levels of business comprehension and articulation of communication.

Again, thank you for sharing your thoughts and advice.

Best,
Bill Pantos</description>
		<content:encoded><![CDATA[<p>Hi Mike,</p>
<p>As a 'right-brainer' design practitioner, I find the tips you provide to us to be very useful mostly because, we tend to forget that we speak to professionals of a different mentality and context.</p>
<p>This is why (now more than ever before),  a 'right-brainer' should understand that his/her responsibilities don't stop at the design thinking and design implementation levels but, move even further and into the levels of business comprehension and articulation of communication.</p>
<p>Again, thank you for sharing your thoughts and advice.</p>
<p>Best,<br />
Bill Pantos</p>
]]></content:encoded>
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	<item>
		<title>Comment on 6 Tips to Wow the Left-Brainers. by Joseph Caserto</title>
		<link>http://inhowse.howdesign.com/featured/6-tips-to-wow-the-left-brainers/#comment-34351</link>
		<dc:creator>Joseph Caserto</dc:creator>
		<pubDate>Fri, 10 Feb 2012 17:09:22 +0000</pubDate>
		<guid isPermaLink="false">http://inhowse.howdesign.com/?p=9091#comment-34351</guid>
		<description>Excellent advice! Knowing your audience is one of the biggest challenges for designers, and that extends to include the client, too.</description>
		<content:encoded><![CDATA[<p>Excellent advice! Knowing your audience is one of the biggest challenges for designers, and that extends to include the client, too.</p>
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		<title>Comment on Wonder if you&#039;re appreciated? Quit your job. by Deb Budd</title>
		<link>http://inhowse.howdesign.com/all-posts/wonder-if-appreciated/#comment-34331</link>
		<dc:creator>Deb Budd</dc:creator>
		<pubDate>Fri, 10 Feb 2012 15:15:30 +0000</pubDate>
		<guid isPermaLink="false">http://inhowse.howdesign.com/?p=9011#comment-34331</guid>
		<description>In the classic management tome, &lt;i&gt;The One Minute Manager&lt;/i&gt; (now in it&#039;s 10th edition), Kenneth Blanchard and Spencer Johnson recommend on-the-spot praise AND critical feedback. So few people understand how effective this is for employee retention, especially combined with goal-setting and some kind of career advancement track. Funny... everyone minds a lack of recognition, but few people provide that recognition to others they work with or who work for them. Because no one says anything positive, until you mention you are dissatisfied and thinking of leaving (when praise sounds insincere and prompted), positive reinforcement to keep and grow valuable people becomes a lost opportunity for organizations.
Thanks for the thoughts about being appreciated even if no one tells you. Best of luck in your new position.</description>
		<content:encoded><![CDATA[<p>In the classic management tome, <i>The One Minute Manager</i> (now in it's 10th edition), Kenneth Blanchard and Spencer Johnson recommend on-the-spot praise AND critical feedback. So few people understand how effective this is for employee retention, especially combined with goal-setting and some kind of career advancement track. Funny... everyone minds a lack of recognition, but few people provide that recognition to others they work with or who work for them. Because no one says anything positive, until you mention you are dissatisfied and thinking of leaving (when praise sounds insincere and prompted), positive reinforcement to keep and grow valuable people becomes a lost opportunity for organizations.<br />
Thanks for the thoughts about being appreciated even if no one tells you. Best of luck in your new position.</p>
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		<title>Comment on In-house Incites: Bait-IN-Switch by edr3</title>
		<link>http://inhowse.howdesign.com/in-house-incites/in-house-incites-bait-in-switch/#comment-31821</link>
		<dc:creator>edr3</dc:creator>
		<pubDate>Sun, 05 Feb 2012 16:35:58 +0000</pubDate>
		<guid isPermaLink="false">http://inhowse.howdesign.com/?p=5600#comment-31821</guid>
		<description>Then I was given the name of the design firm and all their accolades and that they were a &quot;younger group.&quot; My group&#039;s ages are 53,52,52...my production manager is 65. Then I got the story of &quot;long-timers&quot; like you cost the company more in benefits and salaries. It&#039;s more of a &quot;financial&quot; decision and &quot;the way the economy is these days.&quot;
--------------------------------------------------------------------------------------
Joey,

BULL! I just read your post and almost choked on my breakfast! I wouldn&#039;t be so worried about the change in &quot;exceeds to meets expectations&quot; though. The real serious issue you have is the overt and woefully illegal discriminatory comments you had to endure from your supervisor&#039;s stupidly naive jabber mouth! This burns me up to my core the nerve!

I&#039;m curious, did your supervisor make these comments in writing or were they said to you during your review? Either instance is illegal, truly it is! Have you mentioned that these comments were made to you with any of your colleagues at work? If not, you need to immediately respond by filing a grievance with your HR department. Document the occurrence in Evernote (evernote.com). If those comments were made during your performance review, I would address your dissatisfaction with those statements in your comments section of the review. Then I would privately contact your local Equal Employment Opportunity Commission and meet with one of their attorney&#039;s to clarify if you were discriminated against under the laws of our great country.

Employers truly need to educate their managers on what is and is not appropriate/legal things to say to employees in the workplace. As a manager your personal feelings need to stay out of many of your conversations with employees. Even if they are planning to downsize or cut costs this manager stupidly articulated to you that it is mainly because you and your team are &quot;old.&quot; That is very, very, very wrong and not how company&#039;s operate in this economy without getting slammed by class action lawsuits. It&#039;s just as wrong as saying it&#039;s because you are a woman, black or disabled. 

Your manager at the very least deserves a severe reprimand or worse. This manager is seriously a law suit waiting to happen for your company. Hell, if your team is cranking out 210 projects a month - successfully and with good quality - pack your toolboxes and leave. This manager will get fired when that monthly bill comes in over twice as much as it would have cost to keep your team in place. Below is the EEOCs definition of Age Discrimination along with their national website address. Please update us and most importantly be careful in how you proceed, this is a very precarious situation. Be strong!

Age Discrimination &amp; Harassment
It is unlawful to harass a person because of his or her age.
Harassment can include, for example, offensive remarks about a person&#039;s age. Although the law doesn&#039;t prohibit simple teasing, offhand comments, or isolated incidents that aren&#039;t very serious, harassment is illegal when it is so frequent or severe that it creates a hostile or offensive work environment or when it results in an adverse employment decision (such as the victim being fired or demoted). The harasser can be the victim&#039;s supervisor, a supervisor in another area, a co-worker, or someone who is not an employee of the employer, such as a client or customer.

Age Discrimination &amp; Employment Policies/Practices
An employment policy or practice that applies to everyone, regardless of age, can be illegal if it has a negative impact on applicants or employees age 40 or older and is not based on a reasonable factor other than age.

http://www.eeoc.gov/laws/types/age.cfm

Regards,
EDR3</description>
		<content:encoded><![CDATA[<p>Then I was given the name of the design firm and all their accolades and that they were a "younger group." My group's ages are 53,52,52...my production manager is 65. Then I got the story of "long-timers" like you cost the company more in benefits and salaries. It's more of a "financial" decision and "the way the economy is these days."<br />
--------------------------------------------------------------------------------------<br />
Joey,</p>
<p>BULL! I just read your post and almost choked on my breakfast! I wouldn't be so worried about the change in "exceeds to meets expectations" though. The real serious issue you have is the overt and woefully illegal discriminatory comments you had to endure from your supervisor's stupidly naive jabber mouth! This burns me up to my core the nerve!</p>
<p>I'm curious, did your supervisor make these comments in writing or were they said to you during your review? Either instance is illegal, truly it is! Have you mentioned that these comments were made to you with any of your colleagues at work? If not, you need to immediately respond by filing a grievance with your HR department. Document the occurrence in Evernote (evernote.com). If those comments were made during your performance review, I would address your dissatisfaction with those statements in your comments section of the review. Then I would privately contact your local Equal Employment Opportunity Commission and meet with one of their attorney's to clarify if you were discriminated against under the laws of our great country.</p>
<p>Employers truly need to educate their managers on what is and is not appropriate/legal things to say to employees in the workplace. As a manager your personal feelings need to stay out of many of your conversations with employees. Even if they are planning to downsize or cut costs this manager stupidly articulated to you that it is mainly because you and your team are "old." That is very, very, very wrong and not how company's operate in this economy without getting slammed by class action lawsuits. It's just as wrong as saying it's because you are a woman, black or disabled. </p>
<p>Your manager at the very least deserves a severe reprimand or worse. This manager is seriously a law suit waiting to happen for your company. Hell, if your team is cranking out 210 projects a month - successfully and with good quality - pack your toolboxes and leave. This manager will get fired when that monthly bill comes in over twice as much as it would have cost to keep your team in place. Below is the EEOCs definition of Age Discrimination along with their national website address. Please update us and most importantly be careful in how you proceed, this is a very precarious situation. Be strong!</p>
<p>Age Discrimination &amp; Harassment<br />
It is unlawful to harass a person because of his or her age.<br />
Harassment can include, for example, offensive remarks about a person's age. Although the law doesn't prohibit simple teasing, offhand comments, or isolated incidents that aren't very serious, harassment is illegal when it is so frequent or severe that it creates a hostile or offensive work environment or when it results in an adverse employment decision (such as the victim being fired or demoted). The harasser can be the victim's supervisor, a supervisor in another area, a co-worker, or someone who is not an employee of the employer, such as a client or customer.</p>
<p>Age Discrimination &amp; Employment Policies/Practices<br />
An employment policy or practice that applies to everyone, regardless of age, can be illegal if it has a negative impact on applicants or employees age 40 or older and is not based on a reasonable factor other than age.</p>
<p><a href="http://www.eeoc.gov/laws/types/age.cfm" rel="nofollow">http://www.eeoc.gov/laws/types/age.cfm</a></p>
<p>Regards,<br />
EDR3</p>
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		<title>Comment on In-house Incites: Bait-IN-Switch by Joey</title>
		<link>http://inhowse.howdesign.com/in-house-incites/in-house-incites-bait-in-switch/#comment-30491</link>
		<dc:creator>Joey</dc:creator>
		<pubDate>Wed, 01 Feb 2012 17:47:54 +0000</pubDate>
		<guid isPermaLink="false">http://inhowse.howdesign.com/?p=5600#comment-30491</guid>
		<description>Just had my annual review and, after 23+ yrs of &quot;exceeds expectations,&quot; I got a &quot;meets expectations&quot; with the caveat that &quot;quality&quot; was rated a &quot;2&quot; out of &quot;6.&quot;  No warning or discussion during the year. No dialogue about what the problems were. Just &quot;I&#039;m hearing that people are complaining that everything looks the same.&quot;  Uh...BRANDING?  And, &quot;Oh, proofs come back with changes that aren&#039;t made.&quot; I know these comments are from 2% or less of the entire staff of this large organization and even those complainers have had their butts pulled from the fires more than I can count on two hands by my team.

But then my new boss laid the big one me...
They took 4 jobs my group was working on and secretly gave the same jobs out to a design firm to work on at the same time. Without my knowing, we were in a contest to see which designs staff liked better. Two of the four came back in favor of the design shop, one was in favor of my team and the other no one won. 

It gets better.... Then I was given the name of the design firm and all their accolades and that they were a &quot;younger group.&quot;  My group&#039;s ages are 53,52,52...my production manager is 65. 

Then I got the story of &quot;long-timers&quot; like you cost the company more in benefits and salaries. It&#039;s more of a &quot;financial&quot; decision and &quot;the way the economy is these days.&quot; When they add up all the salaries and benefits, my group ends up costing more than outsourcing all the work to this small design shop who charges more an hour than we do. Then I hear, &quot;Well, they charged $75 hr plus 2 designs with the first 2 rounds of corrections free of charge and then $75 after that.

If you have to work with the staff we do that makes corrections as they go, it&#039;ll really end up costing a lot more than our $40 bucks an hour.

Last month, we recorded a record 210 jobs in and out in January. These jobs are shared between 3 designers. I doub&#039;t any respected design/marketing &amp; media specialist group is going to want to put up with the insane deadlines and lazy staff we live with day in and day out. 

What I can&#039;t impress upon my new boss is the value of experience, our overall good reputation with staff, our responsiveness and congeniality while getting incredibly ridiculous deadlines on high design projects. In addition to this, how many &quot;personal&quot; projects we do during the year in between getting the real work done.

Any ammunition to this argument would be greatly appreciated since I wasn&#039;t given a timeline on when or even if this was going to happen. We&#039;re all in limbo until they &quot;do more looking into&quot; getting rid of my department and team this next year.

Joey</description>
		<content:encoded><![CDATA[<p>Just had my annual review and, after 23+ yrs of "exceeds expectations," I got a "meets expectations" with the caveat that "quality" was rated a "2" out of "6."  No warning or discussion during the year. No dialogue about what the problems were. Just "I'm hearing that people are complaining that everything looks the same."  Uh...BRANDING?  And, "Oh, proofs come back with changes that aren't made." I know these comments are from 2% or less of the entire staff of this large organization and even those complainers have had their butts pulled from the fires more than I can count on two hands by my team.</p>
<p>But then my new boss laid the big one me...<br />
They took 4 jobs my group was working on and secretly gave the same jobs out to a design firm to work on at the same time. Without my knowing, we were in a contest to see which designs staff liked better. Two of the four came back in favor of the design shop, one was in favor of my team and the other no one won. </p>
<p>It gets better.... Then I was given the name of the design firm and all their accolades and that they were a "younger group."  My group's ages are 53,52,52...my production manager is 65. </p>
<p>Then I got the story of "long-timers" like you cost the company more in benefits and salaries. It's more of a "financial" decision and "the way the economy is these days." When they add up all the salaries and benefits, my group ends up costing more than outsourcing all the work to this small design shop who charges more an hour than we do. Then I hear, "Well, they charged $75 hr plus 2 designs with the first 2 rounds of corrections free of charge and then $75 after that.</p>
<p>If you have to work with the staff we do that makes corrections as they go, it'll really end up costing a lot more than our $40 bucks an hour.</p>
<p>Last month, we recorded a record 210 jobs in and out in January. These jobs are shared between 3 designers. I doub't any respected design/marketing &amp; media specialist group is going to want to put up with the insane deadlines and lazy staff we live with day in and day out. </p>
<p>What I can't impress upon my new boss is the value of experience, our overall good reputation with staff, our responsiveness and congeniality while getting incredibly ridiculous deadlines on high design projects. In addition to this, how many "personal" projects we do during the year in between getting the real work done.</p>
<p>Any ammunition to this argument would be greatly appreciated since I wasn't given a timeline on when or even if this was going to happen. We're all in limbo until they "do more looking into" getting rid of my department and team this next year.</p>
<p>Joey</p>
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		<title>Comment on Hold the Meetings by Teamlab</title>
		<link>http://inhowse.howdesign.com/contributors/donna-farrugia/hold-the-meetings/#comment-29701</link>
		<dc:creator>Teamlab</dc:creator>
		<pubDate>Mon, 30 Jan 2012 14:44:24 +0000</pubDate>
		<guid isPermaLink="false">http://inhowse.howdesign.com/?p=8851#comment-29701</guid>
		<description>Sam, thank you for mentioning Teamlab!
Welcome to our Facebook community  - http://www.facebook.com/TeamLab</description>
		<content:encoded><![CDATA[<p>Sam, thank you for mentioning Teamlab!<br />
Welcome to our Facebook community  - <a href="http://www.facebook.com/TeamLab" rel="nofollow">http://www.facebook.com/TeamLab</a></p>
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		<title>Comment on Strategic Insights: Marketing part 3 by Patricia Bologna</title>
		<link>http://inhowse.howdesign.com/featured/strategic-insights-marketing-part-3/#comment-29671</link>
		<dc:creator>Patricia Bologna</dc:creator>
		<pubDate>Mon, 30 Jan 2012 13:51:32 +0000</pubDate>
		<guid isPermaLink="false">http://inhowse.howdesign.com/?p=8791#comment-29671</guid>
		<description>Totally agree. We need to asked intelligent questions so that we get the job done and work as a partnership. That&#039;s half the battle in designing. It&#039;s not about pretty imagery. It should be about a design that evokes the right message to the viewer.  That&#039;s pretty much how I work. Excellent article!</description>
		<content:encoded><![CDATA[<p>Totally agree. We need to asked intelligent questions so that we get the job done and work as a partnership. That's half the battle in designing. It's not about pretty imagery. It should be about a design that evokes the right message to the viewer.  That's pretty much how I work. Excellent article!</p>
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		<title>Comment on Got creative block? Clean up like you&#039;re moving. by Myown925</title>
		<link>http://inhowse.howdesign.com/all-posts/got-creative-block-clean-up-like-your-moving/#comment-29221</link>
		<dc:creator>Myown925</dc:creator>
		<pubDate>Sun, 29 Jan 2012 03:50:22 +0000</pubDate>
		<guid isPermaLink="false">http://inhowse.howdesign.com/?p=8711#comment-29221</guid>
		<description>Wow, this post sounds a lot like me and my daily routine. It does help to get your desk clean to be more productive. It helps clear the mind! It&#039;s great to know that I&#039;m not the only one.</description>
		<content:encoded><![CDATA[<p>Wow, this post sounds a lot like me and my daily routine. It does help to get your desk clean to be more productive. It helps clear the mind! It's great to know that I'm not the only one.</p>
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